Hi, game crash was caused by following reasons:
1. You did not turn on all required permissions for our App. You can check that in your Device Settings.
2. You device does not have enough RAM or ROM (in 90% situations). Please try to close other Apps when playing and also please try to Cancel the High Quality in game settings.
3. It could also be caused by other random factors.
If you are sure, your case is not caused by reason 1 and 2. Please send us more detail informations including:
a. When did it happened (after what operations)? Where did it happened (in which feature)?
b. Related screenshots or screencasts. （IMPORTANT)
We are sorry for this inconvenience and we will check for you after we received your screenshots or screencasts.
1. You did not turn on all required permissions for our App. You can check that in your Device Settings.
2. You device does not have enough RAM or ROM (in 90% situations). Please try to close other Apps when playing and also please try to Cancel the High Quality in game settings.
3. It could also be caused by other random factors.
If you are sure, your case is not caused by reason 1 and 2. Please send us more detail informations including:
a. When did it happened (after what operations)? Where did it happened (in which feature)?
b. Related screenshots or screencasts. （IMPORTANT)
We are sorry for this inconvenience and we will check for you after we received your screenshots or screencasts.