Support
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What do I do if there's something wrong with my game?
If you are experiencing a bug or a problem in the game, please let us know and we will do our best to assist you as soon as possible! ...
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How do I find my UID?
To find your UID, tap your avatar in the upper left corner, then the settings button in the bottom right. You should see your UID at t...
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Can I switch servers?
Yes! You can switch servers. If you do change servers, your city will be left intact in the previous server, and you will start ...
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What can I do if my mining license reach 0?
It will be reset at 8 o'clock(utc+0) and increased by your VIP level
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How do I reject people trying to apply to my Family?
To reject people who've applied to your Family, simply move the approve button to the left in the Family applications screen, then you will ...
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Why does my city move when I get attacked?
If your city is under attack, your Wall's Durability will be reduced over time. Your city will be moved once your durability reaches z...
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